Workplace burnout is so prevalent that in 2019 the World Health Organization (WHO) added it to the 11th Revision of the International Classification of Diseases as an “occupational phenomenon.” [1] The pandemic including the need to work from home has worsened burnout for some workers and caused others to develop the problem. A survey about workplace factors that can lead to burnout demonstrated how the pandemic is negatively impacting workers. It revealed that 51% of respondents were working more than their contracted hours, 32% were closer to burnout because of the lockdown, and 27% were having a more difficult time due to a lack of social interaction.[2] Workplace burnout can be a debilitating and daunting experience, but there are actions we can take to prevent, cope with, and overcome this syndrome.
Workplace Burnout and Its Adverse Effects on Well-being
Burnout occurs when persistent stress causes emotional, mental, and physical exhaustion that makes it hard to meet continuous work demands.[3] According to the WHO, workplace burnout has three primary characteristics:[4]
- Energy depletion
- Decreased productivity
- Mental distance from the job or negative feelings about it
Causes of Workplace Burnout
Many occupational, organizational, personal, and social factors can cause employees to burn out.
Traditional causes of workplace burnout[5]
- Dealing with overly demanding or unclear expectations
- Having a lack of control over one’s work
- Performing unchallenging or monotonous duties
- Receiving little or no recognition for good work
- Working in high-pressure or chaotic environments
Pandemic-related causes of workplace burnout[6] [7]
- Fear about job security
- Increased anxiety
- Isolation and loneliness
- Lack of control
- Lockdown fatigue
- No separation between work and home
- Unmanageable workloads
Lifestyle factors that contribute to workplace burnout[8]
- Working too much and not spending enough time relaxing and socializing
- Lacking close and supportive relationships
- Having too many responsibilities
- Sleeping poorly or not enough
Personality traits that contribute to workplace burnout[9]
- Being overly ambitious and competitive
- Having a pessimistic view of one’s self and the world
- Needing to be in control
- Seeking perfection
- Unwillingness to delegate to others
Signs and Symptoms of Workplace Burnout
The early signs and symptoms of burnout can go unnoticed. This is why it’s important to closely monitor your stress level and identify subtle signs of the condition.[10]
Physical signs and symptoms
- A change in appetite or sleep habits
- Feeling depleted most of the time
- Frequent illnesses due to lowered immunity
- Headaches or muscle pain
Emotional signs and symptoms
- Cynicism
- Decreased sense of accomplishment
- Dissatisfaction
- Feeling alone in the world
- Feeling defeated, helpless, or trapped
- Loss of motivation
- Self-doubt
- Sense of failure
Behavioural signs and symptoms
- Getting to work late and leaving early
- Isolating from others
- Lashing out at others when frustrated
- Procrastinating
- Skipping work
- Using alcohol, drugs, or food to cope
- Withdrawing from responsibilities
Long-term Consequences of Workplace Burnout
If left untreated, workplace burnout could have long-term physical, psychological, and occupational consequences.[11]
Physical consequences
- Changes in pain experiences
- Coronary heart disease
- Gastrointestinal problems
- High blood pressure
- High cholesterol
- Hospitalization because of cardiovascular disorder
- Mortality below age 45
- Musculoskeletal pain
- Prolonged fatigue
- Respiratory problems
- Serious injury
- Type 2 diabetes
Psychological consequences
- Depression
- Hospitalization for mental disorders
- Persistent insomnia
- Symptoms of mental distress (e.g., decreased functioning, illogical thinking, increased sensitivity, nervousness, peculiar behaviour, and problems thinking)[12]
- Use of antidepressants and/or other psychotropic medications
Occupational consequences
- Long-term sick leave
- Job loss or permanent exclusion from the labour market
- Low performance that increases emotional exhaustion
- Presenteeism
Taking Action to Manage Workplace Burnout
Recovering from workplace burnout can be difficult because it isn’t likely that you can eliminate every work stressor or other stressors that contribute to burnout. However, you can take steps to cope, such as managing stress, creating an efficient work-from-home routine, and seeking help from a therapist or counselor.
Action 1: Manage Stress
Steps to Manage Stress
1. Practice Acceptance
Life is full of events, experiences, and situations we can’t change. For example, some people understandably find it difficult to work from home, but Covid-19 has made limiting contact necessary. Acknowledging what you cannot control and reducing resentment can help you calm down and find constructive solutions.
2. Forgive Yourself
We all make mistakes, have bad days, and fail to achieve goals. Beating yourself up for being imperfect increases stress and lowers self-esteem. Letting go of self-directed anger and showing yourself compassion can help you feel stronger and more at peace.
3. Take Care of Yourself
When you take care of yourself, you’re better equipped to handle life’s challenges.
- Eat healthily:
- Consume less artificial foods, carbonated drinks, processed foods, and refined sugars.
- Eat more fruits, lean proteins, vegetables, and whole grains.
- Eat foods that increase serotonin levels (e.g., dark chocolate, hearty vegetable salads, or porridge).
- Stay hydrated and reduce caffeinated beverages.
- Get proper sleep:
- Do light yoga or stretching exercises to relax muscles.
- Listen to soothing music.
- Create a to-do list for the next day to minimize distractions.
- Take a warm bath to help your body reach an ideal temperature for sleep.
- Stay active:
- Bike riding
- Cleaning the house
- Dancing
- Hiking
- Jumping rope
- Swimming
- Taking brisk walks
[1] “Burn-out an ‘Occupational Phenomenon’: International Classification of Diseases,” World Health Organization, accessed April 1, 2021, https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases.[2] “UK Survey Explores Worker Burnout During COVID-19 Pandemic,” Safety and Health Magazine, accessed April 4, 2021, https://www.safetyandhealthmagazine.com/articles/20475-uk-survey-explores-worker-burnout-during-covid-19-pandemic.
[3] Liggy Webb, “Burnout: How to Avoid It and Look After Yourself,” NHS, accessed April 1, 2021, https://www.workingwellglos.nhs.uk/wp-content/uploads/2019/01/Burnout-how-to-avoid-it.pdf.
[4] “Burn-out an “Occupational Phenomenon.”
[5] Melinda Smith, Jeanne Segal, and Lawrence Robinson, “Burnout Prevention and Treatment,” Help Guide, accessed April 1, 2021, https://www.helpguide.org/articles/stress/burnout-prevention-and-recovery.htm.
[6] Mark Royal and Val Olson, “COVID-19 Burnout: Four Ways to Deal with It,” Korn Ferry, accessed April 2, 2021, https://www.kornferry.com/insights/articles/coronavirus-burnout-four-ways-to-handle.
[7] Alex Christian, “Companies Are Finally Starting to Take Staff Burnout Seriously,” Wired, accessed April 2, 2021,https://www.wired.co.uk/article/burnout-workplace-coronavirus.
[8] Smith, “Burnout Prevention.”
[9] Smith, “Burnout Prevention.”
[10] Smith, “Burnout Prevention.”
[11] Denise Albieri Jodas Salvagioni, Francine Nesello Melanda, Arthur Eumann Mesas, Alberto Durán González, Flávia Lopes Gabani, and Selma Maffei de Andrade, “Physical, Psychological and Occupational Consequences of Job Burnout: A Systematic Review of Prospective Studies,” PloS ONE, 12, no. 10 (2017): https://doi.org/10.1371/journal.pone.018578.
[12] “Warning Signs of Mental Illness,” American Psychiatric Association, accessed April 3, 2021, https://www.psychiatry.org/patients-families/warning-signs-of-mental-illness.
[13] “How to Manage Stress,” Mind, accessed April 4, 2021, https://www.mind.org.uk/media-a/4667/how-to-manage-stress_2015.pdf.
[14] Webb, “Burnout: How to Avoid.”
[15] “30 Fun Ways to Get 30 Minutes of Physical Activity Today,” The Queensland Government, accessed April 4, 2021, https://www.health.qld.gov.au/news-events/news/30-ways-to-get-active-exercise-fun.
[16] Royal, “COVID-19 Burnout.”
[17] Sophie Gallagher, “Coronavirus: How to Maintain Productivity After Working from Home for Six Months: Distinguishing Between Work and Home Mode Is Essential,” The Independent, accessed April 4, 2021, https://www.independent.co.uk/life-style/health-and-families/coronavirus-working-from-home-tips-outbreak-how-to-a9374806.html.
[18] Sarah Vohra, “Battling Burnout,” The Office Group, accessed April 4, 2020,https://www.theofficegroup.com/stories/future-of-work/battling-burnout.
[19] Cindy Lamothe, “How to Keep Work Stress from Taking Over Your Life,” Heathline, accessed April 4, 2021, https://www.healthline.com/health/work-stress#seek-help.